Comprehensive, Flexible End-User Training for Tech Projects
Comprehensive, Flexible End-User Training for Tech Projects
24x7x365, Multilingual, HIPAA-Compliant Remote Tech Support
24x7x365, Multilingual, HIPAA-Compliant Remote Tech Support
End-to-End Device Lifecycle Management Services
End-to-End Device Lifecycle Management Services
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100,000

Devices managed daily

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10,000+

End-Users supported throughout the United States

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24x7x365

Remote Tech Support

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1,000

Training sessions provided to End-Users

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80+

Friendly, highly trained agents

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The Latest from Our Blog
Securing Organizations’ Key Assets in the Digital Era
Securing Organizations’ Key Assets in the Digital Era
Cyberattacks are on the rise, putting organizations like government agencies and healthcare providers at risk.  Read More...
Facing the Fallout: What Happens When Technology Fails Us
Facing the Fallout: What Happens When Technology Fails Us

Technology offers speed and convenience — if it’s implemented effectively.

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Does AI Have a Part to Play in the Public Sector? Citizens Seem to Think So.
Does AI Have a Part to Play in the Public Sector? Citizens Seem to Think So.
Artificial intelligence has streamlined operations in nearly every field of the private sector. Many believe it’s time for government agencies to hop on board.  Read More...
Why End-User Training Is Essential to Effective Tech Rollouts
Why End-User Training Is Essential to Effective Tech Rollouts
Technology rollouts can be expensive and time-consuming to execute properly. Here’s how to ensure they’re successful.  Read More...
The Importance of Device Lifecycle Management Solutions
The Importance of Device Lifecycle Management Solutions

There’s more to managing IoT technology than device deployment. Learn how good device lifecycle management practices lead to successful tech initiatives.

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The Four Tiers of Tech Support
The Four Tiers of Tech Support
The most efficient and effective tech support teams use what’s known as a “tiered support” model.  Read More...
6 Best Practices in Remote Tech Support
6 Best Practices in Remote Tech Support
Remote tech support is increasingly integral to business success. Here are six best practices that define excellence in remote support.  Read More...
How Application Programming Interfaces Are Reshaping Healthcare
How Application Programming Interfaces Are Reshaping Healthcare
Application Programming Interfaces (APIs) are reshaping how healthcare applications communicate and share data.  Read More...
5 Best Practices for Software and Device Rollouts in Healthcare
5 Best Practices for Software and Device Rollouts in Healthcare
The effectiveness of a software or device rollout hinges on having — and executing — a comprehensive launch plan.  Read More...
Key Advantages of Partnering with HUBZone-Certified Subcontractors
Key Advantages of Partnering with HUBZone-Certified Subcontractors
Partnering with HUBZone-certified subcontractors offers numerous unique advantages to prime contractors.  Read More...
Government-Private Sector Partnerships Providing Digital Solutions to Citizens
Government-Private Sector Partnerships Providing Digital Solutions to Citizens
Governments have been slow to implement digital services, but partnerships with tech companies could be the way forward.  Read More...
3 Ways the Federal EVV Mandate Will Be Good for the Home Healthcare Industry
3 Ways the Federal EVV Mandate Will Be Good for the Home Healthcare Industry
The 21st Century Cures Act’s EVV mandate provides home health agencies with new opportunities to become more efficient and effective.  Read More...
Could Blockchain Technologies Help Government Agencies Deliver Better Citizen Experiences?
Could Blockchain Technologies Help Government Agencies Deliver Better Citizen Experiences?
Government agencies aren’t known for seamless customer service, but that could change with the proliferation of blockchain solutions in the public sector.  Read More...
K-12 IT Forecast: Clouds as Far as the Eye Can See
K-12 IT Forecast: Clouds as Far as the Eye Can See

Schools are increasingly relying on cloud-based technologies to facilitate remote collaboration and reduce costs.

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Tech Giants See Opportunity in Teachers' Increased Use of Online Resources
Tech Giants See Opportunity in Teachers' Increased Use of Online Resources
As teachers turn to online resources to align their lesson plans with Common Core standards, Google-owned video-sharing giant YouTube is angling to become a major player in the education space.  Read More...
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