Epiphany Management Group is not in the technology business, but the customer satisfaction business. Our responsibility does not end at closing tickets, fixing computers, or installing software. Our responsibility is to ensure that the service level we provide exceeds the client's expectations.
The way we approach our business is different from any other provider of similar IT services. We not only measure our ability to close tickets, we measure how we close those tickets and ask for feedback after every ticket we close. We stay accountable to our clients and their needs and transparent with an open line of communication.
Typically, no district or other vendor has this level of information to evaluate and make business decisions. As a company, we are able to evaluate the functionality and flexibility of open source software and freeware solutions like Linux operating systems, Moodle, and much more.
Epiphany is your single source for comprehensive network integration, maintenance, website development, online marketing, facilities, security solutions, comprehensive IT systems support, industry specific virtual services, and so much more. As a single source technology provider, we can customize and streamline support while ensuring timely rollouts.