As a director of technology, we understand that customer service is a top priority. Maintaining the satisfaction of your customer while staying up to date on the latest trends in technology and aligning them with your budget is important.
Partnering with Epiphany can allow you to reach each of your goals with the help of a custom team to support you. From professional development to lifecycle and vendor management, we’ve got you covered. We can allow you to focus on what matters most, your client, while we ensure efficient uptimes and quick turnaround time on service tickets on a feasible budget.
From the simplest break-fix requests to high level planning assistance, Epiphany can help you run in a more effective manner. When it comes to new technology, we can aid you in purchasing and ordering, as well as creating lasting vendor relationships. We proactively support your network and have the ability fix most issues, behind the scenes, before problems even arrise.
Supporting a Technology Director
A Diverse Support Team
Ensuring the reliability of your server, network, and devices allowing you to focus on the bigger picture
Servicing Your Devices
Ensuring device functionality from start-up to break-fix
Ensuring that you have the latest software to run and protect your devices and network
Providing you with monthly operations reports and setting goals for integration and growth while developing key vendor relationships for the future
Providing training and support to educators to amplify technology usage in the classroom